Even when it’s hard to swallow, the truth is always better than a lie. This goes for just about everything in life, but it’s especially true in business.
No one wants to be lied to or misled, particularly when matters of pay are at stake. As a result, it’s generally best to be transparent with your team about issues like commissions.
Although the basic moral decency of telling the truth is the biggest reason to not keep things from your sales force, below are three more benefits of practicing transparency with your sales staff:
1. Transparency Builds Teams
When it comes to team-building, transparency goes a long way in strengthening bonds. When you’re transparent with people, you build trust. When team members can trust you, the company, and each other, they are more likely to work together as a unit.
When there’s no transparency, your employees will likely adopt an every-man-for-himself mentality. This can be hugely detrimental to the success of your company and the satisfaction of its customers.
2. Setting Goals Becomes Easier
Transparency also tends to bring about more realistic goals. When you’re mired in half-truths, no one knows what’s going on. As a result, goals may be set that are totally unrealistic because they were based on lies.
3. There Are No Questions About Pay
If you aren’t transparent about pay, you’re bound to run into trouble. For example, the mortgage industry often relies on a commission structure to incentivize performance. If your sales team only has your word to buy instead of actual numbers using mortgage commission software, the potential exists for some degree of cloudiness in what is communicated about what a sales professional has earned or is expected to earn.
In this situation, tools like mortgage commission software would have made the situation easier for everyone as they would have added transparency to the process. Your sales team could view their commission totals, the numbers are clear for your sales staff to see and employees can view reports from previous quarters to compare numbers for accuracy.
Read a similar article about commission statement layout here at this page.